Member Portal
Everything you can do on the KUYANJANANA member portal — step by step, explained clearly.
Go to Member Portal →Visit kuyanjanana.org/membership and complete the application form. You will need your NRC or Passport number and choose a minimum of 2 shares (K2,200). Pay the K300 application fee at our office.
After applying, check your inbox for a verification email. Click the link to confirm your email address. This is required to receive important account notifications and to access all portal features.
Once the board approves your application, you will receive a Welcome Email containing a link to set your password. After that, log in at /members/login with your email address.
If you do not have an email address registered, contact us at [email protected] so we can update your account.
The dashboard is the first page you see after logging in. It gives you a complete snapshot of your account at a glance.
My Shares
The total number of shares you hold in the cooperative.
Total Share Value
The combined value of all your shares (shares × K1,100).
Total Paid
How much you have paid towards your shares so far.
Balance Due
Any remaining amount still owed on your shares.
Annual Contribution
Shows whether your K500 annual contribution has been paid this year.
Voting Rights
Indicates whether you currently hold voting rights in the cooperative.
Your dashboard also shows a quick link to your Digital Member Card and the latest cooperative notices from the team.
The Transactions page gives you a full record of every financial activity on your account.
| Transaction Type | What It Means |
|---|---|
| Share Payment | A payment you made toward purchasing shares. |
| Application Fee | The one-time K300 fee paid when joining. |
| Annual Contribution | The yearly K500 membership contribution. |
| Kuyan Redemption | Kuyan loyalty points redeemed against your balance. |
| Share Sale | Proceeds from selling a share on the marketplace. |
| Share Purchase | Payment made to buy a share via the marketplace. |
Download Your Statement
Click the "Download Statement" button at the top of the Transactions page to download a full PDF statement of all your transactions — useful for personal records or tax purposes.
Your cooperative savings account lets you deposit funds, earn interest, and build the savings balance needed to qualify for a loan. Navigate to Savings Account in the portal menu.
Step 1 — Apply
Click "Apply for Savings Account" on the Savings page. Your application is submitted and an account number is reserved for you instantly.
Step 2 — Wait for Approval
An admin reviews your application. You will receive an email once it is approved. Your account status shows Pending in the meantime.
Step 3 — Start Saving
Once approved, your account is Active. You can immediately deposit funds, track your balance, and view your interest history.
Download Your Savings Statement
From the Savings Account page you can download a full PDF statement or export your transaction history as a CSV file — covering all deposits, withdrawals, and interest earned.
You need an active savings account before you can apply for a loan. The higher your savings balance, the larger the loan amount you may be eligible for.
The marketplace allows members to buy and sell shares with each other through an open bidding system. This gives you flexibility — you can increase your holdings or liquidate shares when needed.
All marketplace deals require admin approval before they are finalized. You will receive a notification once the deal is approved or rejected.
Use My Listings to see all shares you have listed and cancel a listing at any time. Use My Bids to track all bids you have placed on other members' shares.
⭐ What are Kuyans?
Kuyans are loyalty points you earn when you shop at KUYANJANANA partner businesses using your digital member card. Each partner sets their own earn rate. Kuyans have real monetary value — you can redeem them to pay off your outstanding share balance.
Earn
Shop at partner businesses and show your member card QR code at checkout. Kuyans are credited automatically.
Redeem
Go to your Kuyan Wallet and redeem Kuyans against your outstanding share balance. A set number of Kuyans equals K1.
Track
Your wallet shows your current Kuyan balance, lifetime earned, and a full history of all earn and redeem transactions.
How to redeem Kuyans:
Kuyans can only be redeemed against outstanding share balances. They cannot be converted to cash.
Your Digital Member Card is a QR code that identifies you as a KUYANJANANA member. It is the key to your benefits at our partner businesses.
At Partner Businesses
Show your QR code at any KUYANJANANA partner when you make a purchase. The partner scans it to credit your Kuyan loyalty points.
Proof of Membership
Your card displays your name, member number, and membership status. It can be used as proof that you are an active cooperative member.
Refresh the QR Code
For security, the QR code expires periodically. Click "Refresh" on the card page to generate a new valid code.
Use on Your Phone
Open the card page on your smartphone and show the screen to the cashier. No printing required.
Access your card quickly by tapping "My Card" in the top-right corner of the dashboard.
Earn rewards every time someone you refer joins KUYANJANANA and becomes an active member. Your unique referral link is always available in the Affiliate Dashboard.
Your Referral Link
Go to Affiliate in the portal menu. Copy your unique referral link or code and share it via WhatsApp, Facebook, email, or in person.
How Rewards Work
When someone signs up using your link and their membership is approved, you earn a cash reward. The reward amount is set by the cooperative. Multi-level rewards may apply for subsequent referrals.
On the Affiliate Dashboard you can see:
Share your referral link with friends and family in Lusaka who are interested in saving and investing. The more active members you bring in, the more you earn!
Keep your personal details up to date via Profile in the portal menu.
Your full name, NRC/passport number, and member number cannot be changed by yourself. Contact the office if any of these need to be corrected.
Visit Us
House No. 24/09, Bauleni
Lusaka, Zambia
Mon–Fri 8AM–5PM · Sat 8AM–12PM
Log in to your member portal or apply for membership today.